natural and eco-friendly products



We have been told by many wise men that we have to respect privacy.

So listen to our wise soothsayers we shall! So here you go, our privacy policy:

This Policy explains how we collect, use and disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy. We are not responsible for the content or privacy practices on any web site not operated by Terra Valley, LLC



 1. Information Collection

We collect information from you to,

• Improve Site usability and avoid having to re-enter information
• Find information, products, and sales
• Create content and develop products most relevant to you
• Alert you to new information, products, and services that we offer

(a) Registration and Ordering

 Before using certain parts of any Site or ordering products, you may need to complete an online registration form. During registration, you may be prompted to provide to us certain personal information, like your name, address, phone number, email address, and credit card number. This personal information is used for billing purposes, to fulfill your orders, to communicate with you about your order, and for internal marketing purposes. If we encounter a problem when processing your order, your personal information may be used to contact you. 

 (b) Email Addresses 

 You may need to enter your email address 

 i.) To request us to notify you of new products and sales/promotions via email newsletters and special
offers; or to sign up for the online catalogs/offers. Your participation is completely voluntary and you
have a choice whether to participate and disclose information to us.

ii.) For us to notify sales and to award prizes.

 (c) Cookies and Other Technology

Like many websites, the Site employs cookies to increase the speed and usability of the Site, recognize you and your access privileges, and track your Site usage. Our cookies are not “spyware” or other tracking implants. We may also track your IP address for troubleshooting purposes and to identify if any malicious Internet access is being made to our site.

 (d) Reviews

You may submit a product review which may require you to submit your email ID and other identifying information. This is necessary to validate review and ensure robots are not posting reviews and to prevent “stuffing” of reviews. However, we are not responsible for any personally identifiable information that you choose to submit as part of your review. We believe you can post a helpful review without disclosing any personal information.


2. Use and Disclosure

(a) Internal. We may use your personal information to improve customer service and provide relevant products to you. We may also use this to improve our own marketing efforts.

(b) With you: We may use your information to communicate with you and your orders. You may also submit your email address to request us to notify you of new products and to sign up for email newsletters and special offers. We always permit you to unsubscribe or opt out of future emails

 (c) External Use. We do not sell, rent, trade, license or otherwise disclose your specific personal or financial information to anyone other than to affiliates under our control, or for one of the following reasons: 

 i.) Like most catalog and Internet retailers, we sometimes use other resources to perform specific functions on our behalf like shipping, handling and other outsourced services (such as the U.S. Postal Service, United Parcel Service, and Federal Express)

ii.) Similarly, to help\you buy products and provide customer service to you, we must provide your credit card number to financial-services corporations such as credit-card processors and issuers. When we submit your credit card number for authorization, we use state-of-the-art data encryption to protect your information provided by our access to

iii.) We may disclose such information in response to requests from law enforcement officials conducting investigations or if there is a risk of fraud.



This Site incorporates Secure Sockets Layer (“SSL”) for all financial transactions going through the Site for security reasons. Access to your personal information is restricted to employees or contractors who need to perform a specific job and are granted access to your personal information. We also utilize a third-party data center provider that ensures physical security computer hardware. While we believe this level of security is adequate, we cannot guarantee 100% complete security as such a guarantee does not presently exist on the planet earth we all live.


Upon your request, we can (a) correct your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent future purchases from that account. You can make these requests through the contact us section of the website or email us at Please do not email your credit-card number or other sensitive information.


We may collect information offline, where we will try to protect the privacy of your personal
information. Such mechanisms may involve calling us to place an order or to ask questions through email or fax. When someone calls, we will ask only for the personal information we need in order to place an order or answer a question. When we need to store information (such as order information),  we will enter it into our database through SSL encryption. If you fax something to us, we will act upon the fax and then either store it a locked repository or destroy the fax if we do not need to retain the information. There may be other methods which provide us access to your private information which are are currently unable to predict, but we will attempt to treat that information in a way that is consistent with our relevant online practices.



If we change or update this Privacy Policy, we will post changes and updates on the Site so that you will always be aware of what information we collect, use, and disclose.